The Offering Emotional Support Course forms part of Emotional Intelligence Training

Emotional Intelligence

is an awareness of one's own emotions;
is the ability to manage emotions such as frustration, anger and stress;
as well as the ability to accurately perceive and assess others' reactions, needs and feelings and to respond appropriately.

We present the following EQ courses:

Self-Awareness
Improving Self-Esteem
Personal and Business Values
Stress Management
Anger Management
Listening Skills
Assertiveness Skills
Conflict Management
Building Trust
The Art of Self-Disclosure
Internal Locus of Control
Offering Emotional Support
Re-Evaluation

MODULE 12: OFFERING EMOTIONAL SUPPORT

Emotional Support

What is meaningful communication?
Definition of emotional support.
Creating a safe atmosphere for self-disclosure.
Communicating unconditional acceptance.
The importance of confidentiality.
Non-verbal communication and emotional support.
Phrasing accurate understanding responses.
Facilitating others to analyse and address their problems.

DURATION: 2 DAYS