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EMOTIONAL INTELLIGENCE
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The key to a better quality of life and high productivity |
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Emotional Intelligence (EI) refers to the ability to understand and manage our own emotions and to be sensitive to the emotions of others. Extensive research indicates that emotional intelligence is twice as important as intellectual or technical ability for outstanding performance. Emotional intelligence is an essential ingredient that is necessary for people to develop to their maximum potential. Emotional intelligent people prove themselves to be more productive through: • Increased performance Emotional intelligence is more than 85% of what sets high flyers from average performers. Since Emotional Intelligence is a multi-dimensional concept, a modular approach is adopted in the Emotional Intelligence course.
The Emotional Intelligence course should therefore not be seen as a single intervention, but rather as a process of continuous change. |
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15 CRITICAL QUESTIONS YOU SHOULD ASK YOURSELF |
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YES |
NO |
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| 1. | Do you sometimes question your self-worth? |
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| 2. | Do you experience above average stress? |
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| 3. | Do you tend to overreact or suppress your anger? |
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| 4. | Do you have difficulty in aligning your values with your company's values? |
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| 5. | Do you lack meaningful and fulfilling relationships? |
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| 6. | Do you have less then three emotional support figures? |
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| 7. | Do you find it difficult to engage in self-disclosure? |
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| 8. | Do you rub people up the wrong way without realising it? |
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| 9. | Do people complain about your listening skills? |
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| 10. | Do you sometimes feel taken advantage of? |
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| 11. | Do you tend to avoid conflict? |
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| 12. | Do you have difficulty expressing your emotions, concerns, needs? |
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| 13. | Do you feel uncomfortable dealing with others' emotions? |
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| 14. | Do you find it difficult to trust yourself or others? |
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| 15. | Are you too dependent on the approval and recognition of others? |
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| Add your YES answers. | |||||
0-3 YES: You have above average emotional intelligence. |
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4-5 YES: Average emotional intelligence. There is room for improvement. |
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6-15 YES: You need to invest in emotional intelligence training. |
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Unlike IQ, EQ can be improved dramatically with further training. |
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